Group Client Director, San Francisco
- Location San Francisco
- Contract Type Full Time
- Function Client services & customer success
Role, Responsibilities and Requirements
You will lead a team to successfully deliver on Account-Based Marketing (ABM) programs for a number of our key customers. You will be responsible for our relationship with those customers, pre-empting and resolving any issues to ensure they’re satisfied with our products and services. You will be able to lead projects from briefing through to final delivery, directing and supporting your team, internal specialists and external partners to build strategy and deliver on programs that exceed client expectations. You’ll be responsible for taking ownership of client finances, including setting targets for commercial growth and creating plans to meet those targets, as well as financial management.
The nature of ABM programs is that everyone is different. So the ideal candidate will be a multi-channel marketer with 10+ years of B2B marketing experience, ideally with some of those in agency. They will have extensive experience of running effective engagement and lead generation campaigns and will be able to use that experience to effectively consult clients. We’re looking for someone who understands how to create compelling messaging, what makes engaging content and who can analyze and act upon trends in audience engagement to develop programs that drive impact. Account-Based Marketing experience is not required, although if you have it we’d love to hear from you!
About our team in San Francisco
We started expanding our customer-facing team in San Francisco in 2018, so we’re in a phase of rapid growth, both in terms of customers and colleagues. Supported by a global team across US, EMEA and APAC, we’re on a mission to re-define B2B marketing for Silicon Valley and beyond. So if you’re looking for a role in a fast-growth company, where you’ll have the opportunity to shape the culture and working atmosphere and to be part of building our presence and reputation on the West Coast, then apply now.
To be considered for this vacancy, please complete the form here or if you prefer, email your CV and a short Cover Letter telling us why you’re right for the role to firstname.lastname@example.org.