Account Director, New York

  • Location New York
  • Contract Type Full Time
  • Function Client services & customer success
Role overview

As a result of continued growth we’re looking for an experienced Account Director to join our New York team. Reporting into one of our Group Client Directors, you’ll share responsibility for delivering some of the most sophisticated ABM and broader B2B marketing programs in the market, and managing relationships with key global and local customers, for some of the world’s largest global tech brands.

As an Account Director at Agent3, you will:
  • Consultant clients on marketing best practice, helping to scope, launch and oversee the delivery of programs in collaboration with specialists from across the business, striving for innovation and excellence throughout
  • Set targets for commercial growth within your key accounts and support with plans to meet them
    Advise on best ways to utilize Agent3 specialist services to increase sophistication of their marketing practice
  • Work to build strong relationships with client stakeholders, so they see you as a trusted and strategic advisor in building and delivering go-to-market plans
  • Manage and mentor junior team members, helping them to manage complex production and delivery schedules across projects, develop strong client management skills and achieve their career goals
  • Help to manage the team’s resource allocations, so the right people are in place to meet the ebbs and flows in client demand across different accounts
  • Take responsibility for effectively tracking and managing project finances
As an Account Director at Agent3, you’ll bring:
  • 7+ years of client-facing delivery experience ideally in an ABM or broader strategic marketing agency
  • Experience of leading relationships with large accounts, working with multiple senior stakeholders across both marketing and sales
  • The communication skills to consult with customers on the best approach available, to manage expectations and to constructively challenge client briefs where required
  • A strong understanding of omnichannel marketing strategies and attribution models
  • Understanding of best practices for creative brief development and knowledge on how to evaluate creative based on insight, strategy and desired outcomes
  • Ability to foster positive relationship with internal specialist teams by creating a motivating environment based on productive interaction/dialogue
  • Experience of leading clients through change management processes and strong problem solving skills
  • The ability to prioritise competing client requests, often with quick turnarounds
  • The initiative to flip between strategic conversations and a variety of hands-on job requirements
  • Commercial thinking and experience in growing business within key accounts

To Apply
To be considered, please complete the form here, or if you prefer email your CV, and a short Cover Letter telling us why you’re right for the role, to

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