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    Pondering the Pareto Principle: what’s next for ABM?

    with Bev Burgess, CEO of Inflexion Group

    Our Agents of Change series with business leaders and pioneers talks of how to drive sustainable success in a changed world.

    Join Agent3’s Chief Revenue Officer Paul Mackender as he chats with ABM titan and Inflexion Group CEO, Bev Burgess, to hear how the ABM explosion has evolved over the pandemic, its impact on broader marketing and sales, and what the trend of account-based growth and high-touch, high tech events means for the future of businesses looking to keep, scale, and grow their accounts.

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    Happy employees = happy customers = higher growth rates

    with Tiffani Bova, Author and Growth Evangelist, Salesforce

    In this episode of Agents of Change,  we were honored to be joined by Salesforce Global Growth Evangelist, Host of the ‘What’s Next!’ podcast, Executive Strategist, Keynote speaker and WSJ bestselling author, Tiffani Bova.  In her most recent book, ‘The Experience Mindset: Changing the Way You Think About Growth, Tiffani describes today’s overemphasis of the customer experience and how she believes this has come at the expense of the employee experience, leading to widespread resignations and stunted growth for companies.  To achieve growth, the new mindset leaders need is one that manages both the employee experience (EX) and customer experience (CX) at the same time from the top down.

    Happy employees = happy customers = higher growth rates

    with Tiffani Bova, Author and Growth Evangelist, Salesforce

    In this episode of Agents of Change,  we were honored to be joined by Salesforce Global Growth Evangelist, Host of the ‘What’s Next!’ podcast, Executive Strategist, Keynote speaker and WSJ bestselling author, Tiffani Bova.  In her most recent book, ‘The Experience Mindset: Changing the Way You Think About Growth, Tiffani describes today’s overemphasis of the customer experience and how she believes this has come at the expense of the employee experience, leading to widespread resignations and stunted growth for companies.  To achieve growth, the new mindset leaders need is one that manages both the employee experience (EX) and customer experience (CX) at the same time from the top down.

    Less is more: how small steps can bring the biggest changes.

    with Nalina Athyantha, Vice President of Business Operations at ServiceNow

    Our Agents of Change series with business leaders and pioneers talks of how to drive sustainable success in a changed world.

    In this episode, Agent3 Chief Revenue Officer, Paul Mackender, is joined by Nalina Athyantha, Vice President of Business Operations at enterprise software company, ServiceNow, to discuss ‘chapters of corporate growth’ and the importance of storytelling – both internally and externally – in achieving growth goals.

    Less is more: how small steps can bring the biggest changes.

    with Nalina Athyantha, Vice President of Business Operations at ServiceNow

    Our Agents of Change series with business leaders and pioneers talks of how to drive sustainable success in a changed world.

    In this episode, Agent3 Chief Revenue Officer, Paul Mackender, is joined by Nalina Athyantha, Vice President of Business Operations at enterprise software company, ServiceNow, to discuss ‘chapters of corporate growth’ and the importance of storytelling – both internally and externally – in achieving growth goals.

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